Returns & Refunds Policy

At Snöres, we prioritize the freshness and safety of our gourmet food products; therefore, we offer a 14-day return window for unopened items in their original packaging. Due to health and safety regulations, perishable goods that have been opened or tampered with cannot be returned.

1

Initiate Your Request

Contact our support team at [email protected] with your order number and photos of the items you wish to return.

2

Secure Packaging

Place the unopened food items in their original shipping box, ensuring they are cushioned to prevent damage during transit.

3

Ship the Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing